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Zelle Security Tips

First National Bank and Zelle take your security very seriously. Read over these important online security tips provided by Zelle:

  1. Update your security settings: Change your security settings to enable multifactor authentication — which is a second step to verify who you are, like a text with a code — for any accounts or services you use that support it. For example, social media sites, online and mobile banking, credit cards, utilities and more.
  2. Sign up for text or email alerts offered by your bank: Sign up for account alerts, and contact your bank immediately if you suspect unauthorized activity.
  3. Steer clear of phishing calls and emails and texts: Fraudsters today are using more sophisticated email, phone, and texting techniques to gain access to your information. Fraudsters spoof calls, texts and send emails that look like they are from your bank. Beware of clicking links in emails, and texts and never provide any information over the phone if someone stating they’re from your bank calls you. Hang up and call your bank at the phone number listed on the back of your bank-issued debit card or on the bank’s official website if you must provide information over the phone. Learn more about fraud and scams.
  4. Don’t share personal details online: Avoid sharing your location, home address, phone number and other personal information across social media. Check your settings and permissions on each social platform, and activate any additional security features available, like two-factor authentication. Also, don’t accept friend/connection requests from people you don’t know.
  5. Use strong passwords: Don’t use the same password for every site. Tools like Last Pass and KeePass will securely store your passwords so you don’t have to remember dozens of them. And, it goes without saying, but don’t share your passwords with anyone!
  6. Beware public Wi-Fi: Using the free public Wi-Fi at your favorite neighborhood coffee shop may save you some gigabytes on your data plan, but it can come with risks. If you do choose to log onto the coffee shop’s free Wi-Fi guest network, make sure you don’t log onto any secure sites, such as your mobile or online banking sites.